Have questions while shopping for your fire department’s next fire apparatus? Read below for a list of commonly asked questions.
Jon’s Mid America has been in business for over 40 years and we, as a company, have seen a lot of different trucks. This experience allows us to understand the ins and outs of different apparatus and make them better for you.
Once the contract is signed and everything is a go, depending on the complexity and the type of apparatus you are purchasing, it normally takes approximately 10 months for production.
It usually takes us about 10-15 days after we receive the used apparatus purchase agreement to prepare the apparatus for delivery.
We highly encourage you to come and test drive the apparatus. Additionally, if the apparatus is a pump or an aerial device, you can pump and fly the aerial. We want you to be happy with your purchase and ask questions about the apparatus before you purchase.
Our warranty process is pretty simple: if you have a problem with your apparatus give us a call and we will arrange a time and place to investigate the issue. Many times, we ask that you bring the apparatus back to us for repair, but if that is not feasible we can also arrange a service call to your station.
The delivery process is quick and easy with us. We provide you orientation and training on the new apparatus and give you time to ask questions and etc. about the unit. Once that is complete, we have a few minutes of paperwork to complete.
We strive to make it easy for you to do business with us. We have multiple ways for you to contact us, but the best way is giving us a call on the phone.
Only you will know that because you understand your department’s operations the best. If you give us an understanding of what you are looking for, we will do our best to match up a truck that fits your desires. When you come to look at trucks at our facility, we have many different types and configurations and you might see something that might work better for you.
Yes, we can provide you with financing options. We have contacts with several different banks across the area that offers very competitive rates and options. We provide this as a service and never make anything from the financing.
Since we own the trucks we advertise, we are able to service and test all the apparatus to ensure they will operate properly when placed in service at your station. We typically offer, at minimum, a 90-Day powertrain warranty to cover the apparatus. This type of warranty is something that you won’t find with an apparatus you would purchase from a broker.